Jd99 takes your personal data seriously. This Privacy Policy explains in detail what information we collect, why we collect it, and how we keep it safe.
Jd99 is a trusted online gaming platform in Bangladesh. We believe that every user's privacy is a fundamental right. This Privacy Policy We want to be fully transparent with you — what data we collect, why we collect it, how we use it, and how we keep it secure.
By using the jd99 website, mobile app, and all related services, you agree to the terms of this Privacy Policy. This policy forms an integral part of our Terms and Conditions.
We follow internationally recognized data protection standards and always prioritize user interests. Your data is never sold to third parties.
Every piece of your information is fully secure at jd99. We respect your privacy and your personal data is never used without authorization under any circumstances.
Jd99 only collects information that is necessary to run our services safely and smoothly. We do not collect any data beyond what is required.
| Type of Information | Example | Why It's Needed |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Account Verification (KYC) and Age Confirmation |
| Contact Information | Mobile number, email address | Account registration, OTP verification, notifications |
| Financial Information | Mobile banking number, transaction history | To process deposits and withdrawals |
| Device Information | IP address, device model, browser type, OS | Security Monitoring & Fraud Prevention |
| Gaming Information | Betting history, game logs, win/loss records | Ensuring Fairness & Dispute Resolution |
| Usage Information | Page visits, session duration, click patterns | To improve the platform and enhance the user experience |
Jd99 collects information in several ways. Here is what you should know about each method:
Collected data is used strictly for specific, legitimate purposes. jd99 will never use your information for unauthorized or unjustified activities.
Jd99 never sells your data to advertising networks or third-party marketers. You can opt out of promotional communications at any time from your profile settings.
Jd99 shares your personal information with third parties only in limited and specific circumstances. The full list is provided below:
Outside of the situations listed above, your data is not shared with anyone. All third-party partners are contractually bound to uphold our privacy standards.
Jd99 uses industry-leading technology to keep your data secure. Our security framework operates on multiple layers:
Your payment details are never stored on our servers. All payments are processed directly through a PCI-DSS certified gateway.
Jd99 uses cookies to enhance your experience and ensure the platform functions properly. Cookies are small text files stored in your browser.
We use three types of cookies:
Login sessions, security tokens — the platform cannot function without these.
Collecting usage statistics to support platform development.
Used to show relevant offers and promotions. You can opt out at any time.
You can control or disable cookies from your browser settings. However, disabling essential cookies may prevent some platform features from working correctly.
Jd99 fully respects your rights over your personal data. Your key rights are outlined below:
You can request to know what information we hold about you. Submit a request to our support team and we will respond within 30 days.
If any of your information is incorrect, you can request a correction. Many details can also be updated directly from your profile.
Where there is no legal obligation to retain it, you may request that your data be deleted. Data is removed after a set period following account closure.
You can request a copy of your data in a readable format.
In certain circumstances, you may request that processing of your data be restricted.
You can object to your data being used for marketing or analytics purposes.
To exercise any of the rights above, contact our support team. We typically respond within 30 days.
Jd99 retains your information only for as long as necessary.
All data is retained for as long as the account remains active. Gaming logs and transaction history are kept for up to 5 years.
Upon account closure, personal data is deleted within 6 months. However, certain information may be retained longer due to legal obligations.
Transaction records must be retained for a minimum of 5 years in compliance with AML and financial regulations.
Identity verification documents are retained for a minimum of 5 years after account closure, in accordance with legal requirements.
Anonymized analytics data may be retained long-term, but contains no personally identifiable information.
Jd99 is strictly prohibited for users under 18. We do not knowingly collect or store any data from minors.
Age is verified at the time of registration. If a user opens an account using false information and this is later discovered, the account will be immediately suspended and all collected data will be deleted.
If you believe a minor is using jd99, please contact our support team immediately.
You must be 18 or older to open an account on jd99. A national ID or passport may be required for age verification.
Jd99 may update this Privacy Policy from time to time. If any significant changes are made, we will notify you via email or a platform notification.
Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.
The date of the latest update will always be shown at the top of the page so you can easily see when the policy was last revised.
If you have any questions, complaints, or requests regarding this Privacy Policy or your personal data, please get in touch with us. Our dedicated privacy team is always ready to help.
Email: [email protected] — We typically respond within 24–48 hours.
You can also reach us via our live chat support. Our support team is available 24/7 to assist you.
The six core pillars of privacy protection at jd99 — keeping your data safe at all times.
All your data is transmitted via 256-bit SSL encryption. No hacker or third party can access your information.
Jd99 never sells your data to advertisers or data brokers. Your information is used solely to provide you with our services.
Our strict KYC process protects your account from unauthorized access. By verifying your identity, we prevent fraud.
Our 24/7 monitoring system instantly detects any unusual activity and takes the necessary action.
Regular security audits by independent third parties ensure our systems remain up-to-date and secure at all times.
You can request to view, update, or delete your information at any time. Your data belongs to you.